Visitor

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1 Message

Thursday, May 7th, 2026 9:55 PM

I am unable to pay the bill on your automated system

I have tried to pay the bill using the automated system. The automated system is not allowing me to pay the bill 

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Expert

 • 

117.8K Messages

2 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.6K Messages

2 hours ago

 

user_7e78sp

Thank you for reaching out and creating a new post. I see you had trouble making a payment over the automated system. As a heads up, here is a full list of all the ways you can pay you bill online: https://www.xfinity.com/support/articles/pay-comcast-bill-online, and this link:  https://www.xfinity.com/support/articles/pay-your-bill-echat, will show you all the payment methods we accept. If you can't use the automated system, you can also make a payment with the agent directly over the phone. Have you attempted to pay your bill online? 

 

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