TigerTwig's profile



2 Messages

Monday, January 9th, 2023 8:27 PM



I received a call stating I'm entitled to a 50% discount for having Comcast.  I think it's a trick or fraudulent tactic to get information.

Did you call?  Do you have a 50% off for customers?

This conversation has been merged. Please refer the main conversation:

Did I Get A Scam/Spam Xfinity Sales Call?

Official Solution



5.4K Messages

9 months ago


Welcome to the Xfinity Forum and thank you for posting your question here. Unfortunately, this is a known scam not isolated to Comcast and our customers. Information about this specific scam can be found directly on the Federal Trade Commissions website, here: https://consumer.ftc.gov/consumer-alerts/2022/10/scammers-are-posing-your-tv-and-internet-company

Any time you have been contacted by someone claiming to be from Comcast and you believe it to be a scam, we welcome you to report it to our CSA department. For the latest information about protecting yourself from these and other types of fraud threats, please see here: https://forums.xfinity.com/conversations/internet/answered-how-to-protect-yourself-from-fraud/63691d7c92a15b227c2912dd.

Additional details regarding common phone scams and how to protect yourself please see here: Common Phone Scams and How to Protect Yourself



29.7K Messages

9 months ago


In addition to what @XfinityJessie posted:

Have you gotten a call claiming to be from Comcast asking you to buy gift cards or paying upfront for six months or more in exchange for 50% off your bill?  If so, the FTC is well aware of this scam.  If you get a call like this you can report it to     https://reportfraud.ftc.gov/#/
Please help to stop the spread of this kind of fraud.
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