Visitor
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2 Messages
Discount
I received a call stating I'm entitled to a 50% discount for having Comcast. I think it's a trick or fraudulent tactic to get information.
Did you call? Do you have a 50% off for customers?
Visitor
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2 Messages
I received a call stating I'm entitled to a 50% discount for having Comcast. I think it's a trick or fraudulent tactic to get information.
Did you call? Do you have a 50% off for customers?
Official Solution
CCJessie1
Retired Employee
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5.9K Messages
2 years ago
@TigerTwig
Welcome to the Xfinity Forum and thank you for posting your question here. Unfortunately, this is a known scam not isolated to Comcast and our customers. Information about this specific scam can be found directly on the Federal Trade Commissions website, here: https://consumer.ftc.gov/consumer-alerts/2022/10/scammers-are-posing-your-tv-and-internet-company
Any time you have been contacted by someone claiming to be from Comcast and you believe it to be a scam, we welcome you to report it to our CSA department. For the latest information about protecting yourself from these and other types of fraud threats, please see here: https://forums.xfinity.com/conversations/internet/answered-how-to-protect-yourself-from-fraud/63691d7c92a15b227c2912dd.
Additional details regarding common phone scams and how to protect yourself please see here: Common Phone Scams and How to Protect Yourself.
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Expert
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31.1K Messages
2 years ago
@TigerTwig
In addition to what @XfinityJessie posted:
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