Visitor

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2 Messages

Thursday, July 24th, 2025

Direct payment bounced

Comcast sent a notice that my direct payment bounced.  This is not true.  My check cleared the bank on July 21,2025

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Official Employee

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1.6K Messages

1 month ago

Hi there, @user_jl4m47! Thanks for reaching out to us here on the Community Forum. We can check into the status of your payment and account. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address to get started.

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