Visitor
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2 Messages
Direct payment bounced
Comcast sent a notice that my direct payment bounced. This is not true. My check cleared the bank on July 21,2025
Visitor
•
2 Messages
Comcast sent a notice that my direct payment bounced. This is not true. My check cleared the bank on July 21,2025
XfinityFrank
Official Employee
•
1.6K Messages
1 month ago
Hi there, @user_jl4m47! Thanks for reaching out to us here on the Community Forum. We can check into the status of your payment and account. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address to get started.
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