Didn't receive gift card for signingup with a friend's referral link.

its been 2 billing cycles already and did not receive the promised gift card yet.

please advice.

Responses

XfinityAntoine

Official Employee

•

1.4K Messages

2 years ago

Thanks for reaching out @user_e087af! Are you in the "Refer-A-Friend" program. Can you show me or explain where you received the reward?

0

U

user_e087af

2 Messages

2 years ago

My friend referred me to xfinity and I used my friend's referral link to signup for xfinity home internet connection.

I was informed during signup that, both myself and my friend will receive a gift card, after 1 billing period.

I haven't received the reward/gift card yet.

1

0

XfinityJorge

Official Employee

•

2K Messages

Thank you for the response and for that additional information with the Refer a friend offer. Allow us to take a deeper look into this for you over DM. Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Peer to peer chat" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

2 years ago

0

Billing

user_e087af

Didn't receive gift card for signingup with a friend's referral link.

Was this helpful?

XfinityAntoine

user_e087af

XfinityJorge

New to the Community?