U

Visitor

 • 

1 Message

Wednesday, July 21st, 2021 8:43 PM

Closed

Courtesy Adjustment

Please give me the courtesy adjustment for the Regional Sports Fees I paid. Thanks 

Official Employee

 • 

3.4K Messages

4 years ago

Thank you for reaching out today. The Regional Sports Network Fee is an itemized charge on your bill that is based on our costs of providing the regional sports networks that we carry on our cable systems in each area. These costs include the fees that regional sports networks charge us to carry them on our cable systems, fees that are among the fastest growing components of our programming costs. The Regional Sports Network Fee is not a government-imposed or mandated fee and will increase from time to time. To learn more about the fees on your account, you can visit the link: https://comca.st/3kCSIDo. Please let me know if I can be of further assistance to your account! 

Visitor

 • 

1 Message

4 years ago

how do you get the form to fill out for this adjustment

Visitor

 • 

1 Message

4 years ago

I will watch for the adjustment on my Xfinity bill.  Thanks

Official Employee

 • 

2.2K Messages

No problem!  Thanks so much for reaching out to us here.  If you have any further questions or concerns please feel free to reach out to us here anytime.  We are always here to assist!  Have a great day!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

4 years ago

Would like to know where I fill out the courtesy adj form, we no longer have Xfinity service. Received a letter stating I am eligible.  

Official Employee

 • 

933 Messages

Hi @user_c6c47e , thanks for reaching out! You can fill out the adjustment form here https://comca.st/3rN1EHJ

 

Let me know if you have any other questions. 

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

4 years ago

The courtesy adjustment link does not work and I get this message:

HTTP header is larger than 10240 bytes.

Administrator

 • 

672 Messages

Hi @user_528946 you may need to clear your cache and cookies, or try a different browser, to access the site. I was able to access the link on the most recent version of Google Chrome without any difficulties. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

2 Messages

4 years ago

this ridiculous way to get a small refund sucks!!!!!

Official Employee

 • 

2.2K Messages

Hi there!  Thanks so much for reaching out to Xfinity here on our Community Forums.  I am showing that there was a link posted as to where to file the request, are you able to access the link?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

4 years ago

Hi, I no longer have Xfinity and received the same letter.  I went to the website stated in the letter, but gave me an error.

Administrator

 • 

672 Messages

Hello @user_fb4e4e

 

When accessing the Courtesy Adjustment Website what error were you receiving?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

5 Messages

4 years ago

I don't watch sports why do I pay for something I don't want.

Visitor

 • 

5 Messages

4 years ago

I don't watch sports why do I continue to pay for sports?

Problem Solver

 • 

1.3K Messages

@steve6996 Hello! Our digital channel lineups include a variety of programming that appeals broadly to our customers' interests, including general entertainment, news and sports programming. We offer these very popular regional sports networks on our most widely subscribed levels of service. All customers receiving the bundle of channels that includes regional sports networks pay the associated Regional Sports Network Fee.

I no longer work for Comcast.

Visitor

 • 

3 Messages

4 years ago

I have tried everything.   None of the links you sent work.  How do we get the form?

Visitor

 • 

6 Messages

4 years ago

Error: HTTPS header bigger than 10240

Gold Problem Solver

 • 

3.4K Messages

@user_a092d5, This is an old, inactive thread that we will be closing at this time. If you are having troubles and need support, please create a new topic of your own here on this board detailing your issue so that the community and our support representatives can assist.

I no longer work for Comcast.

forum icon

New to the Community?

Start Here