U

Visitor

 • 

1 Message

Monday, July 26th, 2021 9:27 PM

Closed

courtesy adjustment form

where is the form? It is not located where the letter states.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Visitor

 • 

1 Message

4 years ago

I got the letter, it takes me to my account, but nowhere to fill out a form.  Interesting.............

Expert

 • 

32K Messages

4 years ago

@user_1ba89d 

@user_ce2858 

If you are a current customer you need to nothing to receive the credit; it should show up on your billing statement.

Visitor

 • 

2 Messages

4 years ago

No form comes up for the courtesy adjustment, as stated in thee letter you sent. Obviously you need to correct this. Or refund my account. This is just one more problem I have had with this company. Very disappointed.

Problem Solver

 • 

571 Messages

Hi, @user_623757 I am so sorry for the frustrating experience this has been for you. We want to ensure that you receive the proper credits. If you are a current Xfinity customer there is no action needed on your side as we will automatically apply the credit towards your account. 

I no longer work for Comcast.

Visitor

 • 

1 Message

4 years ago

I can’t find the Adjustment Request Form.  Would appreciate some help with this.  Thank you

Retired Employee

 • 

1.4K Messages

Hey plfowler50! What Adjustment Request form are you looking for?

Visitor

 • 

1 Message

4 years ago

I am no longer a comcast customer so where is courtesy adjustment form.  I have signed in and am a stock holder.

Official Employee

 • 

1.4K Messages

Hi! If you are referring to the Regional Sports adjustment you can visit courtesy adjustment form. You don't need Xfinity credentials to fill it out, but if you have issues, let us know. Thanks!

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

4 years ago

Where is the form and how do I get to it.

forum icon

New to the Community?

Start Here