No form comes up for the courtesy adjustment, as stated in thee letter you sent. Obviously you need to correct this. Or refund my account. This is just one more problem I have had with this company. Very disappointed.
Hi, @user_623757 I am so sorry for the frustrating experience this has been for you. We want to ensure that you receive the proper credits. If you are a current Xfinity customer there is no action needed on your side as we will automatically apply the credit towards your account.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hey plfowler50! What Adjustment Request form are you looking for?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hi! If you are referring to the Regional Sports adjustment you can visit courtesy adjustment form. You don't need Xfinity credentials to fill it out, but if you have issues, let us know. Thanks!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Responses
user_1ba89d
Visitor
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1 Message
2 m ago
I got the letter, it takes me to my account, but nowhere to fill out a form. Interesting.............
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Again
Expert
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26.4K Messages
2 m ago
@user_1ba89d
@user_ce2858
If you are a current customer you need to nothing to receive the credit; it should show up on your billing statement.
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user_623757
Visitor
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2 Messages
2 m ago
No form comes up for the courtesy adjustment, as stated in thee letter you sent. Obviously you need to correct this. Or refund my account. This is just one more problem I have had with this company. Very disappointed.
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plfowler50
Visitor
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1 Message
2 m ago
I can’t find the Adjustment Request Form. Would appreciate some help with this. Thank you
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user_1c5c0c
Visitor
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1 Message
2 m ago
I am no longer a comcast customer so where is courtesy adjustment form. I have signed in and am a stock holder.
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user_61440e
Visitor
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1 Message
2 m ago
Where is the form and how do I get to it.
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