Can't view my bill

Appreciate the feedback, @user_o1yrzv. The website may not need fixing if some basic troubleshooting resolves it, like what was mentioned about clearing cache and cookies or using incognito mode. Let us know if after these steps you still run into issues, and we're happy to take this "offline" if necessary to properly report it to our developers :)

I'm a professional software engineer and manager. I would not let something like this fly on my team. You can do better. This is a software defect due to a crash in your code. 

I understand where you're coming from, @user_o1yrzv. We have a specific escalation process to follow in order to properly report issues like these to the correct team(s). If you are willing to help us document this feedback and send it up with a ticket, could you please send our team a direct message to continue?

To send a direct message:

• Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
• From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
• Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.

To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!