Visitor

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1 Message

Monday, August 4th, 2025

Cancel Xfinity Service

I am moving 08/16 and Xfinity does not cover my new address. I need to cancel my service for the day after I move out 08/17. I try to schedule a callback but the site does not load and won't let me schedule anything. Please cancel my services or help me actually cancel myself.

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Official Employee

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1.5K Messages

4 hours ago

Hello, @user_yz5hpy We have your direct message and will continue to assist you privately. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. 

Official Employee

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2.1K Messages

3 hours ago

@user_yz5hpy Thank you for working with us in our DM. Have a wonderful rest of your day. 

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