Visitor
•
1 Message
Bill amount doubled with no warning
My bill went from a manageable amount to a shockingly high one actually double the amount it was for the last year with zero warning.
Visitor
•
1 Message
My bill went from a manageable amount to a shockingly high one actually double the amount it was for the last year with zero warning.
EG
Expert
•
110.9K Messages
2 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityMarcos
Official Employee
•
2.4K Messages
2 months ago
Hello GC2Major_Tom, thank you for coming to our community here on the Forum for help with lowering your bill. It sounds like you may have a promotion that recently expired, but I can definitely find the best option available to you. I'll need to find your account, but I have your back every step of the way. I see you've sent a DM already, so we can pivot there. As a friendly reminder for next time, please hold off on sending a DM until being requested by an official employee. Sending an unsolicited DM is a violation of our Forum Guidelines.
0
0
XfinityFrank
Official Employee
•
1.4K Messages
2 months ago
@GC2Major_Tom, we want to thank you for reaching out on the Community Forum for support with your billing question. We are glad we were able to resolve your issue. Never hesitate to create another public post for any of your future account and service needs!
0
0