Visitor
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1 Message
Automatic Payments and Paperless Discount
My recent bill showed that my Automatic Payments and Paperless Discount has been discontinued. I am still signed up for both Automatic Payments and Paperless Discount. Is there a time limitation for receiving that discount? Or do I need to re-apply regularly for this discount?
Accepted Solution
Again
Expert
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31.7K Messages
3 years ago
@user_371f79 If you've moved you have a new account number, so you needed to sign up again for those discounts. If you did that in November it takes 3 months [billing] or 45 days before it kicks in. Depending on when you started in November, your next bill should reflect the discount.
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XfinityNicolas
Official Employee
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1.1K Messages
3 years ago
Hey @user_371f79, thank you for reaching out to us on our Forums. I can certainly check to see what is going on with the discount. Can you send us a direct message so I can pull everything up? You can send one by clicking the "message" icon in the upper right corner of our forum page by the alerts icon. Once you click on that, click the new message icon that looks like a pencil and paper. From there, input our shared handle Xfinity Support to send us a direct message.
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user_45d5ca
Visitor
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1 Message
3 years ago
Does Xfinity accept a payment from
Zelle?
Venmo?
PayPal?
Google Pay?
Apple Pay?
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