Frequent Visitor
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8 Messages
1yr service contract about to end, options to renew/extend?
Hello,
Could somebody from comcast please respond to this message so we can DM and discuss options? The comcast agents I used to work with in the past seem to have retired/moved on based on their profiles.
Thank you in advance!
Responses
rzchen
Frequent Visitor
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8 Messages
2 m ago
would somebody from comcast be able to help me on this? I've noticed newer posts (for example today I saw some from 2/6) that were responded to...
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ComcastPeterH
Official Employee
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63 Messages
2 m ago
@rzchen Thank you very much for your patience while you wait for your response to your post. We would be happy to help you with your account as you are in good hands with our team of experts at the Comcast Digital Care Team. Please send us a private message so we can be able to go over options and find the best fit based off your needs.
https://forums.xfinity.com/t5/help/faqpage/title/sendmessage
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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rzchen
Frequent Visitor
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8 Messages
2 m ago
Thanks, @ComcastPeterH YGPM
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