Visitor
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1 Message
Rewards page error: Cannot read properties of null (reading 'fields')
I cannot receive any of my rewards when trying. I keep getting an error. Dunkin and beetle juice. I javemt had a reward in a long time since the new updated system. Please help.
XfinityFrank
Official Employee
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2.7K Messages
56 minutes ago
Hi there, @user_nq1xt8. Thanks for reaching out to us here on the Community Forum and sorry to hear you're having trouble redeeming rewards. Let's see what we can do to help! Have you tried clearing the cache and cookies on your browser or attempting to log in with a different one?
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user_5de759
Visitor
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7 Messages
2 minutes ago
WE HAVE TRIED MOBILE, CHROME, OPERA, INTERNET EXPLORER, PONY EXPRESS, UPS, FEDEX, USPS, MOZILLA, CLEARING CACHE, CLEARING COOKIES, EVERYTHING!
The problem is back and yes we tried everything, quit stalling asking nonsense and fix it.
Where do they find these people?
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