Greetings @user_u6xbby, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. As someone that works from home, I know how frustrating internet issues are, but you have come to the right place for assistance. What is the light on your modem doing? In the Xfinity app, is there a report of a service interruption?
XfinityJeff
Official Employee
•
1.1K Messages
3 hours ago
Greetings @user_u6xbby, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. As someone that works from home, I know how frustrating internet issues are, but you have come to the right place for assistance. What is the light on your modem doing? In the Xfinity app, is there a report of a service interruption?
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