Visitor

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4 Messages

Saturday, June 6th, 2026 6:19 PM

No emails

I am not receiving emails to my comcast.net account

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Official Employee

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3K Messages

2 hours ago

 

user_n4x1b4 Hi there! Thank you so much for using our Forums and for taking the time out of your day to contact us. My team is here happy to work with you to make sure you are getting your emails. How are you attempting to access the emails? 

 

(edited)

Visitor

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4 Messages

I am signed in to my email on both my computer and mobile. I have not received any emails for 2 days. Even the emails i have sent to myself to test it. 

Official Employee

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3K Messages

Are the messages you are sending to your self from the same email? We will help figure all this out I assure you. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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4 Messages

No, I am using a different email

Official Employee

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3K Messages

Okay, thank you for verifying that. Do those messages show delivered on your end? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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4 Messages

Only 1 came through after i turned off my wifi

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