Closed Captioning on the Hallmark channel isn't being broadcast on xfinity
Why hasn't xfinity taken care of the Closed Captioning problem on the Hallmark Channel? It's been days for us and months for some others.. We are paying a fortune for your services. If we don't pay our bills, you turn off our service, but we lose our captioning on a channel and we're being ignored. It IS NOT my TV. Captioning works on every channel I watch, but not the Hallmark channel since last week... Will you please take care of this problem and answer our questions. Thanks.