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Why was I charged a $15 shipping charge for a replacement WiFi router that I rent from Xfinity?

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Thank you for your prompt reply. I have searched high and low and can't find the new message icon that you described. Thanks

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Why was I charged a $15 shipping charge for a replacement WiFi router that I rent from Xfinity?

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Why was I charged a $15 shipping charge for a replacement WiFi router that I rent from Xfinity?

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