Xfinity Community Forum

Prepaid Mastercard Balance

I know this has been asked. I don't understand why Xfinity makes this so difficult. I was given an address that had worked when I received the card in March 2025 when I switched to Xfinity Mobile, https://xfinity.myprepaidcenter.com, but no longer works for me. I have been using the prepaid card, bu

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@XfinityPaula This is what I get when I try to log in to the site you referred me to. What am I missing?

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Prepaid Mastercard Balance

I know this has been asked. I don't understand why Xfinity makes this so difficult. I was given an address that had worked when I received the card in March 2025 when I switched to Xfinity Mobile, https://xfinity.myprepaidcenter.com, but no longer works for me. I have been using the prepaid card, bu

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@XfinityAdrienne Thanks for the reply. That info is helpful, but it only shows the beginning amount, not the current balance. what phone number do I call to get the current balance or where I do chat? Sorry if I missed it. Thanks for your help!

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Prepaid Mastercard Balance

I know this has been asked. I don't understand why Xfinity makes this so difficult. I was given an address that had worked when I received the card in March 2025 when I switched to Xfinity Mobile, https://xfinity.myprepaidcenter.com, but no longer works for me. I have been using the prepaid card, bu

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Prepaid Mastercard Balance

I know this has been asked. I don't understand why Xfinity makes this so difficult. I was given an address that had worked when I received the card in March 2025 when I switched to Xfinity Mobile, https://xfinity.myprepaidcenter.com, but no longer works for me. I have been using the prepaid card, bu

186

1

0