Xfinity Community Forum

Can't access xfinity rewards anymore

Since about 2 weeks ago I can no longer login to Xfinity rewards. I am a Diamond level and have used rewards for years and years. Now it says my account is not eligible for rewards, but I meet all the requirements. I already contacted support and was told to wait but it's already been several days a

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I am telling everyone I can to never get xfinity! These users are commenting on my post and they are the ones getting help! Xfinity is 🗑️ I do hope you guys or gals get this squared away though!

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Can't access xfinity rewards anymore

Since about 2 weeks ago I can no longer login to Xfinity rewards. I am a Diamond level and have used rewards for years and years. Now it says my account is not eligible for rewards, but I meet all the requirements. I already contacted support and was told to wait but it's already been several days a

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Hey @XfinityJohnG how about this crazy idea!!! Help me fix my issue!! Glad you’re helping the user who replied to my comment hopefully everything works out for you @user_1da7b9. But this is complete bull shit man! I am going on the second week of th

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I'm having the same issue as everyone else - black page with 3 repeating dots. I spent 35 years in IT and if this many people (there are other threads describing this problem) had the same problem and it went on for as long as this has, I would have

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Can't access xfinity rewards anymore

Since about 2 weeks ago I can no longer login to Xfinity rewards. I am a Diamond level and have used rewards for years and years. Now it says my account is not eligible for rewards, but I meet all the requirements. I already contacted support and was told to wait but it's already been several days a

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Still CAN’T access anything that has to do with the rewards. I am STILL getting the black screen with a circle with 3 dots on the middle. Again NOTHING is resolved!

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Can't access xfinity rewards anymore

Since about 2 weeks ago I can no longer login to Xfinity rewards. I am a Diamond level and have used rewards for years and years. Now it says my account is not eligible for rewards, but I meet all the requirements. I already contacted support and was told to wait but it's already been several days a

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I log into my xfinity app or web page. Then I want to access my rewards I need to log in again. So after logging in it goes to a black screen with a grey circle in the middle with 3 dots blinking and it never loads! I have tried a few times a day! 😡

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Can't access xfinity rewards anymore

Since about 2 weeks ago I can no longer login to Xfinity rewards. I am a Diamond level and have used rewards for years and years. Now it says my account is not eligible for rewards, but I meet all the requirements. I already contacted support and was told to wait but it's already been several days a

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Logging in on xfinity trying to access rewards takes me to the page. Then screen turns black with a circle In the middle with 3 dots and it’s just a never ending loop of it. Won’t open the page or anything. I tried off a WiFi and cellular.

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Can't access xfinity rewards anymore

Since about 2 weeks ago I can no longer login to Xfinity rewards. I am a Diamond level and have used rewards for years and years. Now it says my account is not eligible for rewards, but I meet all the requirements. I already contacted support and was told to wait but it's already been several days a

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Can't access xfinity rewards anymore

Since about 2 weeks ago I can no longer login to Xfinity rewards. I am a Diamond level and have used rewards for years and years. Now it says my account is not eligible for rewards, but I meet all the requirements. I already contacted support and was told to wait but it's already been several days a

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As much as I pay for xfinity I can’t get into the rewards page! I just get black screen with a circle and 3 dots! On day 5 of trying! What a shit show!