‎user_k0qzmp | Xfinity Community Forum

U

I sent a note to customer service of this issue. This is their response: Hello! Thanks for sending us a private message. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation

0

0

0

0

Xfinity Stream app on LG TVs: Closed Captions Always On 2023-11-29

This just started today 11-29-2023. Prior to today this has never happened. Today, I turned on one of the LG TVs I have and launched the Stream app. I selected a channel and started watching - everything was OK, no issues that I noticed. About 10 minutes later I changed the channel and it still look

U

I sent a note to customer service of this issue. This is their response: Hello! Thanks for sending us a private message. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation

Xfinity Stream app on LG TVs: Closed Captions Always On 2023-11-29

This just started today 11-29-2023. Prior to today this has never happened. Today, I turned on one of the LG TVs I have and launched the Stream app. I selected a channel and started watching - everything was OK, no issues that I noticed. About 10 minutes later I changed the channel and it still look

U

Has anyone received a non-BOT response? Just curious. I haven’t heard anything and I’m on month 3 of this nonsense.

Guys, don't hold your breathe. From what about after 30 years of having (where I liver there are no other options) to deal with Comcast/Xfinity it might be months before they get it fixed.

0

0

0

0

Xfinity Stream app on LG TVs: Closed Captions Always On 2023-11-29

This just started today 11-29-2023. Prior to today this has never happened. Today, I turned on one of the LG TVs I have and launched the Stream app. I selected a channel and started watching - everything was OK, no issues that I noticed. About 10 minutes later I changed the channel and it still look

U

I noticed on my LG tv there’s an email address of [Edited: "Personal Information"] I asked if they could offer help. I have not had any luck going directly through the standard xfinity help.

Xfinity Stream app on LG TVs: Closed Captions Always On 2023-11-29

This just started today 11-29-2023. Prior to today this has never happened. Today, I turned on one of the LG TVs I have and launched the Stream app. I selected a channel and started watching - everything was OK, no issues that I noticed. About 10 minutes later I changed the channel and it still look

8.7K

77

Xfinity Stream app on LG TVs: Closed Captions Always On 2023-11-29

This just started today 11-29-2023. Prior to today this has never happened. Today, I turned on one of the LG TVs I have and launched the Stream app. I selected a channel and started watching - everything was OK, no issues that I noticed. About 10 minutes later I changed the channel and it still look

U

12/23/23 - I still have this issue

Engagement Stats

2

Likes Received

4

Responses

1

Conversations Followed

0

Posts

0

Accepted Solutions