Hello, @shayleybagel, thank you for reaching out in our Forum for help, you've come to the right place to get the support you need. I can definitely take a look at your account and see if we have any options in regards to an early termination fee. I'm sorry to hear you lost your home, I can only imagine what you're going through, and this experience didn't help anything. I have your back and will do all that I can for you. In order to get started can you please send me a private message with your full name? To send a private message, click my name "ComastMarcos", then click "send message".
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