About jweaver0312

jweaver0312 · ‎11-06-2020

Does your router have a MAC Address Cloning feature?

jweaver0312 · ‎11-01-2020

There’s a glitch with that. You have to change that through 10.0.0.1.

jweaver0312 · ‎10-10-2020

It’s still there on xFi but you had to look harder as they changed the navigation. Connect > See Network and you will clearly see Advanced Settings in plain sight.

jweaver0312 · ‎09-29-2020

Just out of curiosity, will it let you do the same thing if you went to the xFi web portal? https://internet.xfinity.com

jweaver0312 · ‎09-25-2020

It would be in the connect tab, but it seems it could vary by gateway firmware and if Comcast enables it on the account to be able to do it.

jweaver0312 · ‎09-25-2020

@adammusic22 What you did was a different test. That just tests to your device and not the gateway itself.

jweaver0312 · ‎09-25-2020

They brought back the gateway speed test function through the app?

jweaver0312 · ‎09-17-2020

I went from the old Super Triple Play to the new Super+ More Triple Play. I lost access to Hitz altogether.

jweaver0312 · ‎09-14-2020

if you go to the IPv6 settings for your router, is there an Auto Detect or Auto Config option?

jweaver0312 · ‎08-15-2020

Now that you say that, they may have it, I’ll check when I return home.

jweaver0312 · ‎08-15-2020

There’s nothing Comcast can do about because it’s an iOS feature. The only thing you can do is have that device and turn off the “Private Address” feature on the device for your network.

jweaver0312 · ‎08-14-2020

If xFi Advanced Security is disabled, then Comcast is not doing the blocking. The hoster would be. A trace route will help show what is going on.

jweaver0312 · ‎08-12-2020

I have escalated this concern to a Comcast Employee to further assist.

jweaver0312 · ‎08-05-2020

I use it myself with my XB7 and my Actiontec WCB6200Q

jweaver0312 · ‎07-26-2020

Just seen your reply. Is your pedestal still badly damaged?

jweaver0312 · ‎07-24-2020

When in Bridge Mode, only 1 port will work.

jweaver0312 · ‎07-20-2020

A recent design update changed that location. Now it’s in Connect > See Network > Advanced Settings

jweaver0312 · ‎07-13-2020

Please call Customer Security Assurance and they can assist with this issue: (888) 565-4329 6:00am - 2:00am EST, 7 days a week

jweaver0312 · ‎07-04-2020

Are these X1 DVR and Xfinity Home Cameras?

jweaver0312 · ‎06-25-2020

Yes. Port 4 is the 2.5 Gb port, hence why the mark is there on the physical gateway itself by Port 4. Locking this solved thread.

jweaver0312 · ‎06-21-2020

I would try to see what those MoCA Adapters are doing while the connectivity issues are happening, just to see. Persoanlly, i just feel its either a firmware issue on the XB6, or bad parts for MoCA were used on the gateway. You may notice if you scroll up on the MoCA diagram page and see "Link Uptime" and compare that to the uptime shown on the "XFINITY Network" tab, it might show you a large discrepency in uptime.

jweaver0312 · ‎06-21-2020

I'm not persoanlly sure if the XB7-A performs any better than the -T on MoCA performance, but i know how you feel. I had the same issue when I had my XB6-T, but it wasn't as bad as yours. It started out really bad, but then it improved over time, and firmware updates. Every so often, those Actiontecs get kicked off and come back onto the network after a couple minutes. Eventually mine would stop connecting to it altogether, making me have to reboot them to reconnect them. Tried it without X1 in the mix (just as a test), same result. I looked at the MoCA Diagnostics page of the gateway of the XB6-T, it would show a low uptime. Ideally, the MoCA uptime should be pretty close to the uptime of the whole gateway itself. It's as if the XB6-T MoCA interface is randomly resetting itself, causing MoCA connectivity issues. I currently have the XB7-T now, and so far, it has no issues (knock on wood) How's the "Preferred Network Controller" option set?

jweaver0312 · ‎06-18-2020

FYI, the XB7 is the latest gateway available.

jweaver0312 · ‎06-18-2020

Can’t see your pic since your new. Try uploading to a 3rd party site and then attach the link to it. https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/td-p/3310447

jweaver0312 · ‎06-18-2020

Ok. Is it just 2.4 GHz WiFi affected, or 5 GHz, or both? There’s something else I would look at. Leave it back on Wireless and log into http://10.0.0.1 Default login Username: admin Password: password (case-sensitive) Go to your WiFi Settings and look for channel number. Then monitor it after the intermittent wireless outage clears up and see if the channel number is different.

jweaver0312 · ‎06-17-2020

While mine showed the clickable area to run a Speedtest directly for the XB7 itself, mine clocked at 1.1 Gbps. It could be possible to have cable signal issues or the one you received could be defective. Things happen. Check at http://10.0.0.1 I’m not denying the realness of getting 1.1 Gbps over a 1 Gigabit Ethernet Connection by 950 Mbps is more realistic to be achieving on a Gigabit Ethernet Connection. If you used the 2.5 Gb port with a 2.5 Gb NIC. After checking signals, if you are just dissatisfied with its performance then go back to your XB6.

jweaver0312 · ‎06-17-2020

It’s a known issue according to here: https://www.dslreports.com/forum/r32739847- From there: XB7 Gateway UI is the same as for the XB6 Gateway. An upcoming XB7 firmware update will correct this with a new UI, release date not set. WAN/LAN port speed issues when in Bridge mode. Workaround: Reset Gateway to Factory Defaults. Activate Gateway using xfinity.com/activate. After activation, change gateway password. Then enable Bridge mode. Firmware update will fix this issue, release date not set. Compatibility issues with all Netgear Nighthawk and Orbi routers. Netgear and Comcast both have firmware updates planned to fix these issues, release dates unknown. Various unspecified issues with Windows 10, with Microsoft working on patches.

jweaver0312 · ‎06-17-2020

Have you tried any device over Ethernet to see if any connection issues occur over Ethernet as well?

jweaver0312 · ‎06-14-2020

Have you tried rebooting the Arlo System? What is the exact model of the Arlo base station?

jweaver0312 · ‎06-14-2020

I have escalated your concern to a Comcast Employee for further assistance for this concern.

jweaver0312 · ‎06-14-2020

https://www.xfinity.com/support/articles/broadband-gateways-userguides

jweaver0312 · ‎06-05-2020

To all, This was a Comcast decision made to provide a broader xFi experience by enabling Mesh Mode witch automatically controls your WiFi Settings. The only settings you can still control with the app are Name (SSID), password, security mode, and broadcast WiFi Name (SSID)

jweaver0312 · ‎04-30-2020

Your two main options are: 1. Powerline extenders 2. MoCA which uses your existing Coax

jweaver0312 · ‎04-29-2020

As per a broader xFi experience those settings are being locked out across the board for all with xFi Gateways to allow xFi to better manage it. No way to revert that back. Though from my reading it seems your WiFi issue may be stemming from a potential firmware issue. https://www.dslreports.com/forum/r32739847- Though as far as I know you shouldn’t be able to see any settings with WMM/QOS as that is all already controlled by default

jweaver0312 · ‎04-25-2020

Currently the Hulu app for X1 and Flex does not support Live TV service.

jweaver0312 · ‎04-25-2020

Those signals are extremely out of whack causing it to not even complete coming online. If there are any splitters try bypassing them and see if the same thing happens. If the same thing happens, you’ll need a technician to investigate from outside.

jweaver0312 · ‎04-22-2020

For peacock, it’s still in the process of being rolled out so you just have to wait until your Flex device receives the update.

jweaver0312 · ‎04-14-2020

Then leave it disabled.

jweaver0312 · ‎04-11-2020

On xFi: Network > Gateway > Advanced Settings

jweaver0312 · ‎04-08-2020

A recent update to xFi platform changed the navigation. Go to Network > Gateway > Advanced Settings > Port Forwarding

jweaver0312 · ‎04-08-2020

The update has probably not come yet to those other boxes. It's in the process of being rolled out though. Sometimes a reboot might bring it on, if not, its just a waiting game for the update.

jweaver0312 · ‎04-06-2020

You can not disable the xFi function that automatically manages it. Once they enable that feature, you can not disable it. You can still disable its wireless itself, but not alter any of its settings. Best way to fix that is with your own equipment.

jweaver0312 · ‎04-05-2020

From the looks of it, without disabling all xFi app push notifications, notifications for Advanced Security itself can not be disabled.

jweaver0312 · ‎04-05-2020

Just to clarify, are you referring to the push notifications on the app.

jweaver0312 · ‎04-05-2020

Sometimes if you reboot the gateway, some of those devices will update to xFi. For the devices listed as paused, you can go into the xFi app and unpause then. No QOS settings are available on these gateways.

jweaver0312 · ‎04-05-2020

These are not error messages. These are potential threats that xFi Advanced Security has blocked. Do you use any port forwarding?

jweaver0312 · ‎04-05-2020

You can not use Flex with your own modem/router. Comcast’s gateway would have be to rented and not in bridge mode to use Flex

jweaver0312 · ‎04-04-2020

No because in order to use your WiFi system, you’d have to put the gateway into bridge mode which disables all xFi features.

jweaver0312 · ‎04-03-2020

What is the model gateway you have? If it is an xFi gateway, you can set profiles for the people and devices and turn on parental controls.

jweaver0312 · ‎04-02-2020

An update to xFi design changed the navigation. Go to Network > Gateway > Advanced Settings