About jweaver0312

jweaver0312 · ‎05-10-2019

Not being descriptive enough doesn’t help anybody get you a solution. On your private network there is no AP Isolation. You shouldn’t be connecting devices like that in your house, to public Wi-Fi. Private Wi-Fi exists for a reason.

jweaver0312 · ‎05-09-2019

Since you are a business user, you should be posting here: https://forums.businesshelp.comcast.com/

jweaver0312 · ‎05-05-2019

It’s the same thing as the password that you used to connect your other devices to your Wi-Fi.

jweaver0312 · ‎05-05-2019

I do not believe that is possible. I believe the only option would be a PIN that can restrict access to certain apps.

jweaver0312 · ‎05-04-2019

I don’t have a power inserted myself with a similar setup as you can not just connect a MoCA adapter to something like that. All that is mainly designed to do is to send electricity which would be going where all the coax splits to go to the rooms in your home, which isn’t likely a splitter, it’s probably either an amplifier or a similar type of device.

jweaver0312 · ‎05-04-2019

What device is connected to that AC Adapter?

jweaver0312 · ‎05-02-2019

Does the comscope have any more open ports on it? If so you can wire into some of those other ports. Otherwise use a splitter.

jweaver0312 · ‎04-22-2019

With recent firmware update, that ability has been taken away due to defaulting with Mesh Mode being enabled. If it could be disabled on your device it would soon become enabled again.

jweaver0312 · ‎04-21-2019

Since you have had a technician visit with poor results, I am going to escalate your issue to a Comcast Employee.

jweaver0312 · ‎04-17-2019

Have them completely scrap both your modems off your account and readd them correctly to make sure the CM600 is provisioned for Internet Only and the TM822 is provisioned for Voice Only.

jweaver0312 · ‎04-13-2019

It’s been a bug plaguing Comcast gateways for a long time.

jweaver0312 · ‎03-25-2019

I would try weebly or x10hosting if you want good alternatives https://www.weebly.com https://x10hosting.com

jweaver0312 · ‎03-24-2019

Username: admin Password: password (case-sensitive, all lower case) You will be forced to change that password upon first successful login. When you are able to get in: Connection > Xfinity Network

jweaver0312 · ‎03-24-2019

Is it the TV itself shutting off and turning itself back on? Or are you referring to the cable service going in and out? If the TV, then contact Samsung. If you are referring to the actual service, then you might have a signal problem. Check your signal stats at either http://192.168.100.1 or http://10.0.0.1 How do traceroutes look to those websites? tracert - Windows Command Prompt traceroute - macOS Terminal

jweaver0312 · ‎03-22-2019

The only thing I did was make my 5GHz bandwidth setting to 20/40/80/160 but I think it acted the same with 20/40/80. Other than that, no special configurations or any tweaking. Kept my SSID separate for both bands.

jweaver0312 · ‎03-22-2019

I’ve have great Wi-Fi experience with the gateway. My iPhone XS has been getting speeds as high as 553Mbps on download over 5 GHz and my MacBook Pro has been able to exceed 800 Mbps sometimes hitting 900 Mbps.

jweaver0312 · ‎03-22-2019

To answer some of your questions: 1. I’m not sure but it doesn’t hurt to have a POE filter. I have one in front of my similar device to the Amphenol. 2. The splitters need to be MoCA compliant but sometimes you might be able to get away without MoCA compliant splitters but I would recommend it. 3. Look at my prior post about MoCA experience with that gateway that is the same to this very day. 4. There aren’t really any settings to change on it in relation to MoCA. 5. I would use the splitter. I wouldn’t trust the Cable Out port too much.

jweaver0312 · ‎03-21-2019

Personally, Unfortunately, I have had poor experience with MoCA on the CGM4140COM and have traced the issue to the gateway firmware itself where it keeps dropping MoCA connections. The only workaround I was able to find would be to use the additional ECB6200 connected by Ethernet to the XB6 and then connected by coax (using coax in) to the MoCA network with disabling the XB6 MoCA.

jweaver0312 · ‎03-16-2019

What speeds are you getting? Sites to try: http://www.speedtest.net (recommended - make sure a closer server near you that is hosted by Comcast is selected) http://speedtest.xfinity.com http://www.dslreports.com/speedtest

jweaver0312 · ‎03-16-2019

Why? If you want devices to be able to communicate with one another or use xFi, they should be on your private network. You shouldn’t be using xfinitywifi in your own home when you private Wi-Fi.

jweaver0312 · ‎03-13-2019

I have escalated your issue to a Comcast Employee to further assist.

jweaver0312 · ‎03-06-2019

Are you using one SSID (network name) for both bands or two separate ones?

jweaver0312 · ‎03-04-2019

Personally for MoCA, I would buy equipment from Actiontec. Is your primary modem a plain cable modem with a router or a Comcast supplied gateway? Which model Arris is it? Are you looking to extend wireless coverage or just add a wired access point?

jweaver0312 · ‎03-03-2019

@rozde wrote: I own a separate ARRIS cable modem that is completely compatible with my current Comcast setup. I have trouble connecting to the network at the other end of the house and have tried every type of extender and repeater out there...including the xfi pods. Nothing works. So...is it possible to hook up a second modem, using a different internal IP address? Will it work with the standard Comcast wireless ARRIS cable modem? Is there an additional charge for doing this? Have you tried MoCA? A second modem would not be given an internal IP Address only a second public WAN IP Address and will not communicate with your main modem. Most areas do not allow this by policy it’s if you’re in area that does allow it, you’ll have to pay for another internet subscription at full price.

jweaver0312 · ‎02-24-2019

You should be able to get away with one.

jweaver0312 · ‎02-20-2019

The XG1 would be good but the XiD might not be since that is a fully MoCA dependent box. Last time I had that similar box, it didn’t use MoCA to go straight to the XG1, it used the the gateway as the medium to connect to the XG1, but it might have changed to go straight to the XG1 which also gives out a MoCA signal. As a test to find out if the equipment is good is to temporarily disable the XB6 MoCA and then test out the XiD to make sure it can still access Internet apps and use Live TV and OnDemand.

jweaver0312 · ‎02-20-2019

@h2co3 wrote: @jweaver0312 wrote: Basically. Since it uses the RDK-B software platform it needs to be to their own RDK-B equipment directly being their newest gateways along with XB3. Ok, let me put this all together to see if i'm understanding you correctly: -There is software in the gateway and in the STB that needs to communicate for X1 to function -Comcast uses some method to prevent the STB and gateway from communicating through anything but the built-in MOCA interface on the gateway -As such, connecting a STB to a moca bridge over coax and a second moca bridge to an ethernet port on the gateway will not work. -Bonded MOCA 2.0 does not function properly on the gateway, so you will never get gigabit over MOCA and functioning X1 STB's on the same physical network segment. Possible solutions: -Run a drop of cat6 -Fios -??? That pretty much cover it? 1. Yes, but it depends on which X1 boxes, some of them need to communicate with the gateway over MoCA. If you have XG1 and XG2 models you should be fine to use the workaround through disabling the XB6 MoCA to get it to work. 2. This “method” makes sure it works where it’s guaranteed to work since it’s their equipment being used and not third party equipment. 3. It can still work, but depending on which X1 equipment you have, it can prevent it from working. 4. Yes the gateway does not function properly over MoCA, but you may be able to disable its MoCA, Connect one MoCA bridge by Ethernet from the gateway to coax and then from the coax to the other bridge and to an Ethernet connected device.

jweaver0312 · ‎02-20-2019

Basically. Since it uses the RDK-B software platform it needs to be to their own RDK-B equipment directly being their newest gateways along with XB3.

jweaver0312 · ‎02-20-2019

@h2co3 wrote: @jweaver0312 wrote: The CGM4140COM does have Bonded MoCA 2.0. I have a very similar setup but I use the gateway as the MoCA Controller with only one WCB6200Q and it does not work. It connects but randomly disconnects. If you use two adapters as one bypasing the XB6 (turn its MoCA off unless you have X1), it should be able to work. I traced the issue back to the gateway itself, last I heard it is being invesitagted, since the issue does not occur on the TG1682G (regular MoCA 2.0) @jweaver0312, i appreciate you taking the time to reply to me. Have you conclusively determined that the Technicolor gateway is the issue with the dropped signals and not a cabling issue (i.e, have you replicated the issue with a short run of RG6 from the TG to the bridge)? Why would X1 be affected by disabling MOCA on the gateway and using another device on the LAN as the MOCA controller when everything remains on the same network segment? Is that some sort of software restriction placed by comcast? Certain X1 equipment, I forget the model numbers of said equipment, require the use of MoCA that can be only from a Comcast gateway. I have conclusively determined and ran the short run test for a MoCA link and it does the same thing. I’ve seen it even drop X1 boxes from its MoCA network. When its tested with an XB3 gateway, then it works perfectly fine.

jweaver0312 · ‎02-19-2019

The CGM4140COM does have Bonded MoCA 2.0. I have a very similar setup but I use the gateway as the MoCA Controller with only one WCB6200Q and it does not work. It connects but randomly disconnects. If you use two adapters as one bypasing the XB6 (turn its MoCA off unless you have X1), it should be able to work. I traced the issue back to the gateway itself, last I heard it is being invesitagted, since the issue does not occur on the TG1682G (regular MoCA 2.0)

jweaver0312 · ‎02-12-2019

Most areas don’t allow a second modem. If your area does means you will have to pay for an additional internet subscription. 1 internet speed tier subscription for 1 modem. An alternate option for you would be MoCA adapters.

jweaver0312 · ‎02-08-2019

It does have the feature but does not work correctly. Regularly disconnects all MoCA devices. Some of them reconnect and some don’t. EDIT: This MoCA experience is from the Technicolor XB6 (aka XB6-T or the CGM4140COM). I am currently not sure if it happens on the Arris XB6 as well or not.

jweaver0312 · ‎02-05-2019

Even though the 2-pack is recommended, since the Arris XB6 already has MoCA built in, you shouldn’t have to do anything at the gateway except making sure MoCA is on and that you have a MoCA POE filter before the first splitter in the house. What you have to do for the basement is correct. Here’s the newer model: Actiontec Bonded MoCA 2.0 Ethernet to Coax Adapter, 2 Pack (ECB6200K02), Black https://www.amazon.com/dp/B013J7O3X0/ref=cm_sw_r_cp_api_i_hkKwCbX53PD4S Even though you should only need one, the Arris XB6 might be plagued with the same MoCA bug the Technicolor XB6 has when it comes to MoCA where the workaround would be to use adapters. So I would buy the twin pack to be on the safe side. This way if you need to go the route of using both, you can. Or if you only need one, it the one fails within the year or at all, you have another one to replace it with.

jweaver0312 · ‎02-03-2019

Check your devices and make sure they are operating at 1Gbps Full Duplex. Your downstream levels look a bit on the high side but I don’t think they’re high enough to cause an issue. I have also escalated your issue to a Comcast Employee.

jweaver0312 · ‎02-02-2019

Since cellular works by APNs it’s possible that the MVNO on verizon don’t get IPv6 so the APN might only be set up for IPv4 only. All cellular carriers have different APNs set up in different ways. Is there a specific problem you are having that you need an IPv6 address assigned to your phone? Xfinity Mobile has a board here on the Comcast forums. You can find it by going to Phone > Xfinity Mobile I moved your post here to Xfinity Mobile.

jweaver0312 · ‎02-01-2019

On the XB6 you can not do that. xFi only for those certain settings.

jweaver0312 · ‎01-31-2019

When you say sometimes changing DNS to Google, it hints at saying the Comcast DNS is not the problem. I can use Windows Update server connections perfectly fine on the Comcast DNS. Check your firewall. Temporarily disable it and see if the connection goes through. Also, some of the people who wrote about the issue in the links you provided, states Comcast nowhere on some of those links nor have some of them stated that their ISP is Comcast.

jweaver0312 · ‎01-27-2019

Do you own your own equipment or are you renting? If you own your own equipment do this: https://mydeviceinfo.xfinity.com Put in your zip code and the download speed you are upgrading to and click “Find Equipment” and look for your current modem on that list. If it is there, no upgrade needed. If it isn’t, then it would mean the speedtier you are upgrading to would require an equipment upgrade.

jweaver0312 · ‎01-27-2019

And without the splitter, just the modem and router by themselves, the speeds are normal, just clarifying for myself?

jweaver0312 · ‎01-27-2019

Since you were just testing it out, you should’ve been able to get away without terminating the open port. The only two things I can think of at the moment is that something is either wrong with the splitter or the coax going to that room. So even with a cable directly connected to the router itself gave slow speeds?

jweaver0312 · ‎01-27-2019

I haven’t heard of repeaters for MoCA specific signals. Just to recap, is it only the one giving the majorly slower speeds while everything is set up?

jweaver0312 · ‎01-27-2019

About how far away, in coax distance if you know, are the two adapters from each other?

jweaver0312 · ‎01-26-2019

With an older gateway that I had from Comcast, I was able to use a MoCA from adapters with X1 and had no problems. The way you are describing it, you should be fine but just make coax wise the distance between the two adapters is 50ft and that there is a coax hookup in the basement. Also, if you need a splitter, make sure it is MoCA compliant. If you do want to isolate the MoCA adapters to their own network, you could use MoCA Privacy which is similar to protecting the MoCA network with a password.

jweaver0312 · ‎01-26-2019

Here’s the common misconception of the agreement in general. Equipment is not included nor covered by that agreement since it is an additional fee. Your contract only covers the actual service itself and equipment included in your service, if any. Gateway rentals haven’t been included in your service since you pay the rental fee.

jweaver0312 · ‎01-25-2019

If you rent their XB3 or XB6, the Home Security part is built in, if you use your own equipment, Comcast will have to install a side-car router designed for XFINITY Home

jweaver0312 · ‎01-24-2019

Can you add the downstream power levels?

jweaver0312 · ‎01-24-2019

How do your signals look like? You can see them at http://10.0.0.1 Default Login: Username: admin Password: password (case-sensitive) If it is your first time logging into it, you will be forced to change the admin password to one of your choice. Connection > XFINITY Network Apologies for the echo

jweaver0312 · ‎01-23-2019

Yes, all online activation will do is just activate it and then you would have to manually set a new network name (SSID) and password because it won’t let you go anywhere except for the Xfinity home page when you do online activation. By using the xFi app, it should allow you to transfer most, if not, all your settings such as xFi user profiles, protected browsing settings, parental controls options, bedtime mode settings, Wi-Fi settings. The only things you might need to do yourself is you might need to redo any port forwarding if you have any, and turn off the xfinitywifi home hotspot if you don’t want it on.

jweaver0312 · ‎01-23-2019

So they are replacing your XB6? If so, the only thing you might need to reset manually is port forwarding. If you get another xFi Gateway, I would make sure instead of using online activation, use the xFi app to activate so that you can transfer most of the settings over.

jweaver0312 · ‎01-18-2019

You can always put it into bridge mode and buy your own high quality router, if you still want to rent. All XB6 variants have only two Ethernet ports and are mainly for Extreme Pro (400) and the Gigabit speed tiers. The XB3 wireless gateways have 4 Ethernet ports.