a phone jack connected to a stand alone phone works the gate. My phone system for all other phones will not work the gate. None of the phones picks up a voice mail. 3 techs have been to home and not fixed problems. 2 techs have tried fixes from remote locations-not fixed. Why don't you try another modem????
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New modem installed January 6, since this time my gate codes to open or close the gate to my driveway do not work.Have had Comcast phone service for about 5 years and gate codes always worked with other modem. I have many phone jacks in the house which were prewired when house was built. I can plug a stand alone phone directly into a wall jack and the codes for gate work. However, phones attached to phone system for entire house does not work gate codes? 3 techs have been on site to fix this problem, and it is still not fixed. The supervisor, (by phone) stated gate software needed an upgrade. I stated to her, it was upgraded several months ago and other Comcast modem worked fine with it. The gate software is state of the art and has never failed to deliver in the past. It is Comcasts responsibility to come up with a solution with a modem thats works instead of passing the buck to another excuse. I cannot perseve that Comcast cannot come up with a better answer and do some research on their own. Still waiting for an answer from Comcast.
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