New Poster
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8 Messages
wifi drops out several times a day every single day
Things I've tried:
Reset the modem plenty of times
Bought the xfinity pods and set them up
It really seems to affect wifi mainly and not wired connections - but I'd say on an average of at least 20 times a day, the wifi will lose connection for all devices for anywhere between 30 seconds - 2 minutes. Very frustrating experience, is there anything I can look into here? The advice whenever I try to engage help elsewhere is to just restart the modem, which I've done countless times and it never helps anything.
irf
Regular Visitor
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4 Messages
4 years ago
Exactly the same problem here; wired connection is fine but all the devices connected to Wifi randomly drop connectivity just as you describe. I've seen this happen when I'm sitting 20 feet from my gateway and looking right at it, so it is not a signal quality issue. Really hope someone from Xfinity replies to this or my similar post; with so much happening on Zoom etc. these days what was an annoyance has become a crippling problem.
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TC6er
New Poster
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1 Message
4 years ago
Literally 6 ft from box. Quite a price to pay for intermittent signal.
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Joe01234
New Poster
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1 Message
4 years ago
Happens to me everyday had 4 guys out problem not fixed yet
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jrsharp21
Frequent Visitor
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17 Messages
4 years ago
Sounds like the same thing happening to me every day. VPN in for work and constantly losing connection. Seeing my Lync chat messages not go through and Cisco telling me it is trying to reconnect is getting really old.
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user_72c43f
Visitor
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1 Message
3 years ago
I started having this problem 5 weeks ago. Random devises will loss WiFi several times a day. Tech has made several site visits, recommended I upgrade to the newer modem and new xfi wifi extender pods and I did, still having the same problem and almost seems worse. Its just 2 of us and we do not have many devises going at the same time. I never had this problem until about 5 weeks ago.
I may have to switch wifi providers, which is a pain, but if Tech can not figure this out on his 4th visit I will have no other option.
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