I need internet because I work from home but I can't get it because of my parents. A day after I ordered the self install system, a customer service rep called and told me since both my parents owe a lot of money to Comcast (almost 1k between the two of them), I can't get internet since we're in the same household , even though I can pay the bill every month. Is there another way to get internet in my home even though I still live with them? If anyone has ever been in this situation pls help I don't wanna go without working and it's hard for me to find another job rn 😞
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Nothing to do with the names, it's the household. Otherwise lots of people would run up bill and then just put under different name and re-up. Not saying that's what you're doing just saying it would happen a lot. Short answer is you're living in your parents house, someone has to pay the bill.