can't get internet because of financially irresponsible parents...

[myaaa]

 I need internet because I work from home but I can't get it because of my parents. A day after I ordered the self install system, a customer service rep called and told me since both my parents owe a lot of money to Comcast (almost 1k between the two of them), I can't get internet since we're in the same household , even though I can pay the bill every month.  Is there another way to get internet in my home even though I still live with them? If anyone has ever been in this situation pls help I don't wanna go without working and it's hard for me to find another job rn 😞

[CCAndrew · Accepted solution]

Nope, blame your parents. It’s going to be associated with your family names. Or pay off their outstanding balances

[Gottahavit]

Nothing to do with the names, it's the household.  Otherwise lots of people would run up bill and then just put under different name and re-up.  Not saying that's what you're doing just saying it would happen a lot.  Short answer is you're living in your parents house, someone has to pay the bill.