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Xfinity 1 Gig Service

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Xfinity 1 Gig Service

How do I tell if I have 1 Gig service? I have the XB6 modem, but it is not increasing either up or download speed.

 

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Silver Problem Solver

Re: Xfinity 1 Gig Service


@robertkeen02 wrote:

How do I tell if I have 1 Gig service? I have the XB6 modem, but it is not increasing either up or download speed.

 


What speed do you have when you run this test with a computer and an ethernet connection to the XB6?

https://speedtest.xfinity.com/

 


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Expert

Re: Xfinity 1 Gig Service


@robertkeen02 wrote:

How do I tell if I have 1 Gig service? I have the XB6 modem, but it is not increasing either up or download speed.


See if it tells you your current speed tier here;

 

https://customer.xfinity.com/#/devices

 

Scroll down a bit.



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