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About robertkeen02
since
05-11-2006
10-26-2019
robertkeen02
Contributor
48
Posts
7
Kudos
1
Solution
10-18-2019
07:48 PM
How do I tell if I have 1 Gig service? I have the XB6 modem, but it is not increasing either up or download speed.
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09-23-2019
06:43 PM
Rumor has it that Comcast/Xfinity will finally again offer the capability to program DVRs remotely such as from a laptop or phone app.
Any truth to that??
For someone who travels, the lack of the feature is almost enough to switch services.
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04-22-2019
12:15 PM
In answer to my recent follow up from you . . . I did get a reply, but the answer was unacceptable. Briefly, I am told Xfiniti has no plans to restore the remote DVR recording capability or to compensate customers for the loss of this once advertised and touted capability.
W. Robert Keen
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04-15-2019
06:16 PM
Thanks for that info. I'm not sure why Comcast/Xfinity does not appear to be concerned about this los of capability.
They may be, but I don't hear of any action. I learned in my companies that if noone apperas to be doing something about a problem; nobody is.
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04-14-2019
03:57 PM
Andrew,
I think it's about time the company notifies its customers that nothing has happened and probably will not in the foseeable future as you suggest!
I'm wondering what the company intends to do for its customers to make up for this lack of a feature that matters and was one advertised reason to sign up for the service.
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04-14-2019
03:53 PM
I think I did ask the question publically on the Community Forum, and NO I did not get the answer to my question!
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04-14-2019
03:30 PM
Is Xfinity doing ANYTHING to restore remote programming of DVRs? Since the TIVO suit and Xfinity promise to appeal/fight the decision, I have seen and heard nothing to indicate Xfinity ever intends to allow that promised capabilty again!!!
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09-30-2018
11:52 AM
This has not been solved. When she speaks to either the XR11 or XR15 (we have actually tried several XR15s it will show "Listening"when she presses the mic button, but nothing happens. Sometimes (but not always) she will get a message on the screen that "Something is wrong . . .".
These devices apparently are very frequency sensitive and her voice misses whatever specrum they can recognize.
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09-22-2018
12:53 PM
My two remotes (one XR11 and One XR15) voice commands both work perfectly with my voice, but neither recognizes any command from my wife. I have verified she is using it correctly.
Is this a common problem . . . solutions??
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12-01-2017
01:59 PM
I'm looking for a recommendation from someone who has connected a mesh WiFi system to their Xfiniti modem. Any brand recommendation?
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