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About robertkeen02
since
05-11-2006
10-31-2020
robertkeen02
Contributor
63
Posts
9
Kudos
3
Solutions
07-09-2020
05:01 PM
Is it possible to watch YouTube movies on my X1 TV setup?
Specifically, I would like to watch "Greyhound" (Tom Hanks WWll) on my TV not my laptop.
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06-30-2020
02:36 PM
Thank you.!! I had the same question re the X1 remote. Clicking the input button does scroll between the various connected inputs. Ifeel stupid . . . should have thought of that!
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06-16-2020
07:41 PM
Can I add Xfi pods to my existing system that includes a Google webnest system?
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06-15-2020
07:37 PM
I have a large sprawling house requiring 6 pods (based on square fottage). My gateway is in an office. One wall sparaing the rest of the house is brick, another is wood with a loft above. The other two are glasslooking to the yard. It is not possible to lay out pods in a "star-like" pattern.
I'm afraid the brick wall will block signal, so I plan to put a pod in the loft. The loft is pretty open to the rest of the house. If I can get a good signal past the loft, the rest should be ok. My question is where to put the first pod (ie right next to the gateway or is that too close. I hear it is bad to be too close to the gateway). I could also put another in a hallway near and downstream of the loft.
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05-04-2020
09:26 PM
I press the TV input button and get a screen showing sources. But I can't scroll among them or select one. No button seems to move the arrow or select.
What am I missing?
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02-20-2020
05:43 PM
Suddenly, all of my email contacts for comast.net account have disappeared from the website and from the Office 365 Outlook account on this computer.
Microsoft finds no problem, says backup may be availble from Xfinity/comcast
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11-20-2019
09:59 PM
2 Kudos
BruceW
Just what I hope is a final update . . . I got on with a good Microsoft Technician.
We determined the problem causing the AutoForwarding of emails to one recipient was a "glitch" in the Rules function I was using to sort messages. Evidently the Rules function has some reliability issues. Microsoft knew about an intermittent problem.
We stripped all the rules (which will require me to reenter the ones I actually need. We also added the French spammer's domain to the blocked domains list. I will also be blocking future spammers by domain if possible rather than in Rules.
We'll see, but so far incoming emails are no longer being automatically forward anywhere.
Thanks for your help.
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11-20-2019
06:26 PM
Bruce,
Tried to sign into comcast webmail. Got a sign in page that would not accept my userid and password.
Yes the messages are still "showing" sent to the french email address.
Contacted Microsoft Office 365 support. They say it looks like the solution is for their tech support to correct it from the server end. Having trouble so far contacting Office 365 tech support.
This whole thing is wearing me out.
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11-20-2019
03:54 PM
Bruce,
Thanks again. You've been very helpful.
To bring you up to date, I spoke with Comcast Security Assurance yesterday. Had a good rep there. We changed passwords, security PIN, security questions and he scanned for evidence of intrusion and found none.
I have done Norton deep scans and Malwarebyte scans that show no evidence of intrusion. The rep feels I am problem free.
I'm not so certain. My incoming emails still are showing up in my sent mail and are marked "This message was AutoForwarded".
The rep said he saw no evidence that this was actually happening (I haven't either at least yet) but said it is probably a Office 365 "glitch" . . . not his area.
I can't be comfortable until I can correct this apparent forwarding issue.
I'll try to find a 365 expert next.
Regards,
Bob
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11-19-2019
10:21 PM
Will do . . . thanks!
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11-19-2019
09:40 PM
Bruce,
I have since found that all of my inbox emails are being "AutoForwarded" to a french email address.
I find them in my Sent box.
How do I find and turn off this auto forward rule? I did not intentionally auto forward any messages.
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11-19-2019
08:38 PM
How do I login to Comcast Webmail?
I can login my comcast email account on Microsoft Office Outlook with no problem.
But, the same user id (email address) and password do not work on the Comcast Webmail login page.
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11-19-2019
07:45 PM
Thanks Bruce,
I'll try what you suggest. I spent a day trying to track this with Microsoft thinking it was a Outlook problem. They concluded it is a Comcast issue.
Forward mail option is not enabled in either MS Outlook or Xfinity/Comcast.
Oddly I have two comcast.net accounts in Outlook, mine and my wife's. Only myine has the issues; not hers . . .???
Somehow, I think (or have a feeling anyway) that the problem may relate to my having changed my gmail.com address yesterday (the day this all started), but I haven't figured out how.
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11-19-2019
05:55 PM
Starting yesterday all of my incoming comcast.net emails indicate on Microsoft Outlook that they are being forwarded. MS troubleshooters say problem is with Comcast. Automatic forwarding is not set in Comcast or Outlook.
I do not know where if anywhere the emails are being forwarded to.
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10-18-2019
07:48 PM
How do I tell if I have 1 Gig service? I have the XB6 modem, but it is not increasing either up or download speed.
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09-23-2019
06:43 PM
Rumor has it that Comcast/Xfinity will finally again offer the capability to program DVRs remotely such as from a laptop or phone app.
Any truth to that??
For someone who travels, the lack of the feature is almost enough to switch services.
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