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Good morning, @Mloc! Thank you for taking the time to reach out on our Forums. I can understand with wanting to get the fastest speeds possible! We are here to help. Normally, the switch does only take a few minutes. There could be many things that can prevent a strong WIFI connection, but I'd be happy to look further into your account for you.
Can you send me a PM with your name and address so I can assist better? To send me a private message, click on my name, "ComcastKorie," and then click send a message.
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Please post any possible solutions here in the open forums so that all readers here may benefit from the exchange. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
And FWIW, it won't make any difference unless your network clients also support AX. Perhaps something else is going on ?
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
O/k just sayin'. I can't know what equipment you have. My comment was directed at the original poster anyway...
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
