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Wifi Mode for 5ghz

Mloc
Frequent Visitor

Wifi Mode for 5ghz

Hi,

I`ve gotten an upgraded router/modem and I`m trying to select the option in wifi mode to the new wifi standard (ax).

 

At first the standard was`nt being applied, then it started saying it was applied, but will take a few minutes. It`s been about 45mins now and it doesnt seemed to have apllied.

 

How long does this usuall take, cause I think I should be getting better speeds with this new router/modem.

 

Cheers.

ComcastKorie
Official Employee

Re: Wifi Mode for 5ghz

Good morning, @Mloc! Thank you for taking the time to reach out on our Forums. I can understand with wanting to get the fastest speeds possible! We are here to help. Normally, the switch does only take a few minutes. There could be many things that can prevent a strong WIFI connection, but I'd be happy to look further into your account for you. 

 

Can you send me a PM with your name and address so I can assist better? To send me a private message, click on my name, "ComcastKorie," and then click send a message. 


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acasco
Frequent Visitor

Re: Wifi Mode for 5ghz

I'm having the same problems/issues. I have DM'd you. Thanks!

EG
Expert

Re: Wifi Mode for 5ghz

@Mloc  @ComcastKorie 

 

Please post any possible solutions here in the open forums so that all readers here may benefit from the exchange. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.



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EG
Expert

Re: Wifi Mode for 5ghz

And FWIW, it won't make any difference unless your network clients also support AX. Perhaps something else is going on ?



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acasco
Frequent Visitor

Re: Wifi Mode for 5ghz

@EG i do have AX devices. The settings are not holding once set either on the App or thru PC 10.0.0.1. 

EG
Expert

Re: Wifi Mode for 5ghz

O/k just sayin'. I can't know what equipment you have. My comment was directed at the original poster anyway...



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