SBOLL's profile

New Poster

 • 

3 Messages

Sunday, December 29th, 2019 8:00 AM

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Why am I getting only 100 megs of my 1 Gig line?

Currently I have done speedtest through speedtest.net and also the Xfinity speedtest and the results are the same. Around 94 Meg down and 43 up. Why is this a thing when I am paying for the Gig line?

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Expert

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103.5K Messages

4 years ago

Does all of your equipment have 10/100/1000 gigabit capable ethernet ports ? Is this with a WiFi connection ?

New Poster

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3 Messages

4 years ago

I am hard wired into the router. 

 

Voice and Data Modem

ARRIS GROUP, INC. TG3482G

New Poster

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3 Messages

4 years ago

Yes all of my connections do have it. 

Expert

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103.5K Messages

4 years ago

What is the exact make and model number of the modem and router ?

Again. Is this a WiFi connection ?

Expert

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103.5K Messages

4 years ago

What do the modem's signal stats look like ?  Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the computer's network adapter ?


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