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Virtual Back to School and Work From Home vol. 3


Virtual Back to School and Work From Home vol. 3



Staying Protected Online


Law enforcement officials are seeing an increase in the number of people sending phishing emails with malicious attachments or links to fraudulent websites. We can help you stay cyber-savvy:

  • Avoid clicking on links and attachments in emails from sources you don’t know.
  • Do not provide any personal or financial information in an email.
  • Treat your cell phone like your computer. Scrutinize texts as you would email – phishing scams are increasingly using text.
  • Enroll in two-step verification, a security measure that helps protect online access to My Account and other Xfinity apps by requiring a verification code to sign in.

In addition, customers with an xFi Gateway get extra online protection through Xfinity xFi Advanced Security. Advanced Security helps monitor all your connected devices in real-time and alerts you when it identifies that your WiFi network is experiencing a potential threat; it helps to ensure that you don’t accidentally visit sites that are not secure, to protect you from phishing attacks, and to prevent you from downloading dangerous files; and it also blocks unknown sources from remotely accessing your devices, like home cameras or smart door locks.


You can manage which sites your kids have access to and block inappropriate content by setting up Parental Controls. Access Parental Control settings easily through the Xfinity xFi app.

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