Very Slow upload speed usually under 1 mbps sometimes even under 0.1 mbps.

Hello, I have the 100/5 plan. From my speed test download speeds are good. But the upload speed are typically 0.6-0.8mbps range. I have gotten upload speeds as low as 0.02mbps at times.

I have tried the following but am still getting the same upload issues.

1) Reset modem

2) connected through hardwire rather than wifi

3) Checked the coax cables and connectors.

4) Removed splitter/amps

I am using an Arris SB6183 modem. It's been like this for several weeks now since I moved in to the new house.

Any help would be appreciated. Thank you.

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Responses

EG

Expert

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103.5K Messages

3 years ago

Can't see your pics. Since you are a new poster, they need to be approved by a Forum Admin. That could take some time. In the interim, you could try hosting them at one of those free third-party pic hosting sites like Imgur or Photobucket and post the link to them here.

Or copy all of the text of the status page and paste it into the body of your next post here.

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aldrizzal

New Poster

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7 Messages

3 years ago

Downstream Bonded Channels

Channel	Lock Status	Modulation	Channel ID	Frequency	Power	SNR	Corrected	Uncorrectables
1	Locked	QAM256	8	405000000 Hz	2.8 dBmV	40.1 dB	0	0
2	Locked	QAM256	9	411000000 Hz	2.9 dBmV	40.1 dB	0	0
3	Locked	QAM256	10	417000000 Hz	2.8 dBmV	40.0 dB	0	0
4	Locked	QAM256	11	423000000 Hz	2.8 dBmV	40.1 dB	0	0
5	Locked	QAM256	12	429000000 Hz	2.8 dBmV	40.1 dB	0	0
6	Locked	QAM256	13	435000000 Hz	2.8 dBmV	40.1 dB	0	0
7	Locked	QAM256	14	441000000 Hz	2.9 dBmV	40.1 dB	0	0
8	Locked	QAM256	15	447000000 Hz	2.9 dBmV	40.1 dB	0	0
9	Locked	QAM256	16	453000000 Hz	2.9 dBmV	40.0 dB	0	0
10	Locked	QAM256	17	459000000 Hz	2.9 dBmV	40.0 dB	0	0
11	Locked	QAM256	18	465000000 Hz	2.8 dBmV	40.0 dB	0	0
12	Locked	QAM256	19	471000000 Hz	2.8 dBmV	40.0 dB	0	0
13	Locked	QAM256	20	477000000 Hz	2.6 dBmV	39.9 dB	0	0
14	Locked	QAM256	21	483000000 Hz	2.8 dBmV	39.9 dB	0	0
15	Locked	QAM256	22	489000000 Hz	2.6 dBmV	39.8 dB	0	0
16	Locked	QAM256	23	495000000 Hz	2.9 dBmV	39.9 dB	0	0

Upstream Bonded Channels

Channel	Lock Status	US Channel Type	Channel ID	Symbol Rate	Frequency	Power
1	Locked	ATDMA	1	5120 Ksym/sec	17300000 Hz	47.3 dBmV
2	Locked	ATDMA	2	5120 Ksym/sec	23700000 Hz	47.0 dBmV
3	Locked	ATDMA	3	5120 Ksym/sec	30300000 Hz	47.3 dBmV
4	Locked	ATDMA	4	5120 Ksym/sec	36700000 Hz	47.0 dBmV

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aldrizzal

New Poster

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7 Messages

3 years ago

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aldrizzal

New Poster

•

7 Messages

3 years ago

Any support here?

0

Your Home Network

aldrizzal

Very Slow upload speed usually under 1 mbps sometimes even under 0.1 mbps.

EG

aldrizzal

aldrizzal

aldrizzal

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