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Unable to Sign up in xFinity WiFi Hotspots App

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Unable to Sign up in xFinity WiFi Hotspots App

I just started my xFinity internet & phone service a couple of days ago.  I received email from xFinity that informed my that I can download the xfinity wifi hotspots app and access wifi outside of my home.  The service is free for all customers using xfinity internet service.

 

I downloaded app and tried to sign up.  I entered my xfinity login info and got the error message saying: XFINITY@ WIFI is not available with your tier of service (Error Code 0106).  I would like to know why the service is not available to me.

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Expert

Re: Unable to Sign up in xFinity WiFi Hotspots App

Which tier of service do you have ?



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