Community Forum

Tanked Upload Speed For Several Days Now

New Poster

Tanked Upload Speed For Several Days Now

Over the past few weeks, but specifically in the last two days I have experienced extremely slow upload speeds. I'm currently on a 400/10 plan, and in the last 48 hours I have been getting less than 1Mbps speeds based on several speed test. Restarting the modem fixed the issue for about 15 minutes before tanking once again.

 

I livestream regularly on my YT channel and I usually set my bitrate at 5Mbps for 720p/60 quality, which is on the higher end of YT's recommended range of 2,250-6,000 Kbps for that resolution, but only half of what I'm supposed to be getting. 

 

Long story short, upload speed is as important to me as download speed, so I'd like to know if there are any tips to address this, or at least make Comcast aware of the issue. Or maybe just offer a higher upload speed without having to get gigabit?

Expert

Re: Tanked Upload Speed For Several Days Now

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

Post the requested info from here;


https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!