Thank you for reaching out today about your ethernet ports. I know I like to have my devices hardwired to make sure I have the best connection while working. Here is a link: https://comca.st/2LNbZDa with an overview of our Gateways. Depending on your level of service we may be able to switch your Gateway. To assist you further please send me a private message and include your full name and service address, so I can assist you. Send me a private message by clicking my profile name (ComcastDena), then click "Send a message". Thank you for your continued patience, and I hope to hear from you soon!
As @CCAndrew stated, just use one of these;
We can definitely help hook you up with one of our fantastic XB7's! Just click on my handle "ComcastBillie" and send us a private message with your full name and address to get started. 🙂