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T3 & T4 Timeouts
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04-11-2020
07:02 PM
T3 & T4 Timeouts
Hello - I've had major issues with the internet, to the point that I'm getting close to having to just cancel the service and go live with my parents for a bit. The logs in the modem are showing T3 timeouts leading to T4 timeouts. I've called support multiple times, but this just gets me the "let's do a high-frequency reset/lets reboot/let's send a new boot file", and when I explain that we've done all these things I get the chuckle followed by "I've been with Comcast for four years, trust me, it will work this time". Of course, it doesn't because it isn't going to magically work for tech number 4 when it didn't work for the first three...
Logs below. Anyone have any ideas about things I can do myself since Comcast can't/won't help?
04/11/2020 17:41 67061600 6 "DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 17:41 2436694066 6 "Honoring MDD; IP provisioning mode = IPv6" 04/11/2020 17:41 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 17:41 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 17:41 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 17:41 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 17:40 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 17:39 67061600 6 "DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 01/01/1970 00:00 2436694066 6 "Honoring MDD; IP provisioning mode = IPv6" 01/01/1970 00:00 84000100 3 "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 17:29 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 17:29 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 17:29 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 17:29 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 17:29 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 17:29 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 17:25 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:43 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:43 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:43 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:43 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:42 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:41 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:41 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:38 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:38 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:37 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:37 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:37 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:37 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:37 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:37 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:37 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:37 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:37 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:37 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:37 82000800 3 "16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:37 82000600 3 "Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 16:37 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 01/01/1970 00:00 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 01/01/1970 00:00 84000100 3 "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 14:48 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 14:47 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 14:47 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 14:47 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 14:47 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 14:47 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 14:43 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 14:01 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 14:01 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;"
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04-11-2020
07:39 PM
Re: T3 & T4 Timeouts
Please see Connection Troubleshooting Tips. If you still need help, please post your modem or gateway's model number and signal information, especially downstream power levels and SNR, upstream power levels, and error log.
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04-11-2020
08:00 PM
Re: T3 & T4 Timeouts
The modem was originally a Netgear CM500 and the techs kept insisting the modem was the issue so I replaced it with an Arris SB8200
Information from Arris:
Standard Specification Compliant Docsis 3.1 Hardware Version 6 Software Version AB01.01.009.32.01_122319_183.0A.NSH
It went down again; here are the logs from that:
04/11/2020 18:44 67061600 6 "DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:44 2436694066 6 "Honoring MDD; IP provisioning mode = IPv6" 04/11/2020 18:44 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:44 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:44 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:43 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:43 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:42 74010100 6 "CM-STATUS message sent. Event Type Code: 7; Chan ID: 6; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:42 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:41 74010100 6 "CM-STATUS message sent. Event Type Code: 7; Chan ID: 6; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:41 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:41 74010100 6 "CM-STATUS message sent. Event Type Code: 7; Chan ID: 6; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:40 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:40 74010100 6 "CM-STATUS message sent. Event Type Code: 7; Chan ID: 6; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:40 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:40 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:40 74010100 6 "CM-STATUS message sent. Event Type Code: 7; Chan ID: 6; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:40 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:40 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:40 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:40 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:39 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:39 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:39 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:39 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:39 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:39 82000800 3 "16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:39 82000600 3 "Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:39 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:31 74010100 6 "CM-STATUS message sent. Event Type Code: 8; Chan ID: 6; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:31 2436694061 5 "Dynamic Range Window violation" 04/11/2020 18:31 82001100 5 "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:31 2436694061 5 "Dynamic Range Window violation" 04/11/2020 18:31 82001100 5 "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:31 2436694061 5 "Dynamic Range Window violation" 04/11/2020 18:31 82001100 5 "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:31 2436694061 5 "Dynamic Range Window violation" 04/11/2020 18:31 82001100 5 "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:31 2436694061 5 "Dynamic Range Window violation" 04/11/2020 18:31 82001100 5 "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:31 2436694061 5 "Dynamic Range Window violation" 04/11/2020 18:31 82001100 5 "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:31 2436694061 5 "Dynamic Range Window violation" 04/11/2020 18:31 82001200 5 "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:31 2436694061 5 "Dynamic Range Window violation" 04/11/2020 18:31 82001200 5 "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:31 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:31 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:31 82000800 3 "16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;" 04/11/2020 18:31 82000600 3 "Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=14:c0:3e:03:59:69;CMTS-MAC=00:01:5c:a4:1a:57;CM-QOS=1.1;CM-VER=3.1;"
Downstream bonded channels:
Channel ID Lock Status Modulation Frequency Power SNR/MER Corrected Uncorrectables 5 Locked QAM256 495000000 Hz 11.0 dBmV 39.9 dB 107 403 1 Locked QAM256 471000000 Hz 10.6 dBmV 40.1 dB 64 201 2 Locked QAM256 477000000 Hz 10.7 dBmV 40.0 dB 63 213 3 Locked QAM256 483000000 Hz 10.8 dBmV 40.1 dB 82 201 4 Locked QAM256 489000000 Hz 10.9 dBmV 40.0 dB 76 210 6 Locked QAM256 507000000 Hz 11.0 dBmV 39.8 dB 87 197 7 Locked QAM256 513000000 Hz 10.8 dBmV 39.8 dB 97 176 8 Locked QAM256 519000000 Hz 10.8 dBmV 39.7 dB 52 214 9 Locked QAM256 525000000 Hz 10.9 dBmV 39.8 dB 71 207 10 Locked QAM256 531000000 Hz 10.7 dBmV 39.7 dB 64 221 11 Locked QAM256 537000000 Hz 10.7 dBmV 39.6 dB 53 195 12 Locked QAM256 543000000 Hz 10.8 dBmV 39.5 dB 66 210 13 Locked QAM256 555000000 Hz 10.9 dBmV 39.4 dB 81 202 14 Locked QAM256 561000000 Hz 10.6 dBmV 39.5 dB 71 195 15 Locked QAM256 567000000 Hz 10.0 dBmV 39.4 dB 79 186 16 Locked QAM256 573000000 Hz 9.7 dBmV 39.4 dB 54 202 17 Locked QAM256 579000000 Hz 9.7 dBmV 39.4 dB 79 206 18 Locked QAM256 585000000 Hz 9.9 dBmV 39.1 dB 79 191 19 Locked QAM256 591000000 Hz 10.0 dBmV 39.3 dB 68 212 33 Locked Other 690000000 Hz 8.7 dBmV 36.8 dB 313692852 0 34 Not Locked QAM256 0 Hz 0.0 dBmV 40.2 dB 97 207 35 Locked QAM256 441000000 Hz 10.4 dBmV 40.3 dB 95 200 36 Locked QAM256 453000000 Hz 10.4 dBmV 40.3 dB 86 204 37 Locked QAM256 459000000 Hz 10.4 dBmV 40.2 dB 87 207 38 Locked QAM256 465000000 Hz 10.6 dBmV 40.7 dB 77 242 39 Locked QAM256 393000000 Hz 11.4 dBmV 40.6 dB 86 230 40 Locked QAM256 399000000 Hz 11.2 dBmV 40.5 dB 119 188 41 Locked QAM256 405000000 Hz 11.1 dBmV 40.4 dB 68 227 42 Locked QAM256 411000000 Hz 11.0 dBmV 40.4 dB 78 225 43 Locked QAM256 417000000 Hz 10.8 dBmV 40.4 dB 83 218 44 Locked QAM256 423000000 Hz 10.7 dBmV 40.4 dB 70 230 45 Locked QAM256 429000000 Hz 10.8 dBmV 40.4 dB 74 216
Upstream Bonded Channels:
1 6 Locked SC-QAM Upstream 23000000 Hz 6400000 Hz 40.0 dBmV 2 4 Locked SC-QAM Upstream 35800000 Hz 6400000 Hz 38.0 dBmV 3 5 Locked SC-QAM Upstream 29400000 Hz 6400000 Hz 39.0 dBmV
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