Community Forum

Slow Upload Speed

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New Poster

Slow Upload Speed

What upload speed should I expect with a 300 mB download package? Right now it is 0.1 to 0.2 mB. So slow that any web browser interaction freezes the computer or smartphone.

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Expert

Re: Slow Upload Speed

See if it tells you the corresponding speeds of your speed tier here;

 

https://customer.xfinity.com/#/devices

 

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

Post the requested info from here;


https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...



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New Poster

Re: Slow Upload Speed

2019-12-31.png2020-01-15.png2020-01-15 (2).png

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New Poster

Re: Slow Upload Speed

Motorola MG7550

 

Internet: Extreme 300 Internet

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New Poster

Re: Slow Upload Speed

2019-12-31.png2020-01-15 (2).png2020-01-15.png

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Expert

Re: Slow Upload Speed

Can't see your pics. Since you are a new poster, they need to be approved by a Forum Admin. That could take some time. In the interim, you could try hosting them at one of those free third-party pic hosting sites like Imgur or Photobucket and post the link to them here.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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New Poster

Re: Slow Upload Speed

Can you see them now?