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@RobertWy wrote:
FWIW, they don't have the gigabit speed tier @RobertWy They stated this: "Should be getting 300mbps".
The thread title was someone else's. This post was split out of it.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
@Seanshine wrote:
I have the same exact problem. Should be getting 300mbps but I often end up maxing out at 30mbps. I have to turn video quality down and no one can do anything if someone is streaming. Comcast assures me everything is fine and I should keep paying. Any resolution?
Start here;
https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474
Post the requested info from here;
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
