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Re: Xfinity Gigabit internet drops to 30mbps frequently
I have the same exact problem. Should be getting 300mbps but I often end up maxing out at 30mbps. I have to turn video quality down and no one can do anything if someone is streaming. Comcast assures me everything is fine and I should keep paying. Any resolution?
EG
Expert
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111.5K Messages
5 years ago
Start here;
https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474
Post the requested info from here;
https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m-p/1253381#M192739
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EG
Expert
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111.5K Messages
5 years ago
FWIW, they don't have the gigabit speed tier @RobertWy They stated this: "Should be getting 300mbps".
The thread title was someone else's. This post was split out of it.
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