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Cricckket
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5 Messages

Friday, August 7th, 2020 12:00 PM

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Re: T3 and T4 timeouts

I am having exact same issues with my Archer modem. Really tired of having to restart all the time its a real issue when you have smart plugs and porch camera that you cant access cuz if network issues. Please fix. Ive seen other posts with same problem. I am using the connection that comcast plugged me into when i was using their modem

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4 years ago

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EG

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103.5K Messages

4 years ago

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Cricckket

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5 Messages

4 years ago

I should have specified I have had no changes in equipment or cables and this problem just started a few days ago and i have been using this setup for over a year

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Cricckket

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5 Messages

4 years ago

last few day keep losing access on streaming devices and phones. never had this issue before and havent changed anything. I use an archer CR700.  Performance Select Internet Download Speed: 100Mbps Upload Speed: 5Mbps does any of this help???

 
System Log

 

Time                     Priority               Description
Time Not EstablishedNotice (6)Honoring MDD; IP provisioning mode = IPv6
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out;CM-MAC=d4:6e:0e:37:27:f8;CMTS-MAC=00:cc:fc:61:8a:3d;CM-QOS=1.0;CM-VER=3.0;
Sat Aug 08 13:33:57 2020Critical (3)Resetting the cable modem due to docsDevResetNow
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out;CM-MAC=d4:6e:0e:37:27:f8;CMTS-MAC=00:cc:fc:61:8a:3d;CM-QOS=1.0;CM-VER=3.0;
Tue Aug 04 07:38:27 2020Critical (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=d4:6e:0e:37:27:f8;CMTS-MAC=00:cc:fc:61:8a:3d;CM-QO...
Tue Aug 04 07:38:27 2020Critical (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=d4:6e:0e:37:27:f8;CMTS-MAC=00:cc:fc:61:8a:3d;CM-QO...
Tue Aug 04 07:38:27 2020Critical (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=d4:6e:0e:37:27:f8;CMTS-MAC=00:cc:fc:61:8a:3d;CM-QO...
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out;CM-MAC=d4:6e:0e:37:27:f8;CMTS-MAC=00:cc:fc:61:8a:3d;CM-QOS=1.0;CM-VER=3.0;
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out;CM-MAC=d4:6e:0e:37:27:f8;CMTS-MAC=00:cc:fc:61:8a:3d;CM-QOS=1.0;CM-VER=3.0;
Time Not EstablishedCritical (3)No UCDs Received - Timeout;;CM-MAC=d4:6e:0e:37:27:f8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:6e:0e:37:27:f8;CMTS-MAC=00:00:00:00...
Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=d4:6e:0e:37:27:f8;CMTS-MAC=00:00:00:00:00:00;CM-QO...
Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:6e:0e:37:27:f8;CMTS-MAC=00:00:00:00...
Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=d4:6e:0e:37:27:f8;CMTS-MAC=00:00:00:00:00:00;CM-QO...
Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:6e:0e:37:27:f8;CMTS-MAC=00:00:00:00...

 

thanks kathy

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EG

Expert

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103.5K Messages

4 years ago

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.


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Cricckket

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5 Messages

4 years ago

Sorry where is that info. And i cant seem to log into that number

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Cipperon

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13 Messages

4 years ago

you may have to plug in directly to your modem to access that page. Once it loads it usually will take you straight to the Status page which was what he was requesting above.

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Cricckket

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5 Messages

4 years ago

Ok i will try in a few hours thx

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EG

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103.5K Messages

4 years ago

@Cricckket wrote:
Sorry where is that info. And i cant seem to log into that number

It should be near the same are that you got the error log entries. Try this;

 

http://tplinkmodem.net or http://192.168.1.1.

 

https://www.manualslib.com/manual/927860/Tp-Link-Archer-Cr700.html

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