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Re: Slow internet speed for the last 6 hours

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Regular Visitor

Re: Slow internet speed for the last 6 hours

     I am having the same issue as well. The ping constantly fluctuates while I'm gaming. Previously the ping was fine at 47 being the minimum to 50 or just 51. Now the ping constantly spikes from 53 up to 600. Pages load very slowly for me such as Twitch and Youtube. Instant messengers seem to have less of an issue for some reason, but the pages load very slowly for me. It took me 20 minutes to download a pdf file. I've tried resetting the modem to check if the connection got better and it didn't. I've also tried unplugging the modem for a couple of seconds and plugging it back up and the result is the same. The connection is slow and the ping constantly fluctuates.

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Expert

Re: Slow internet speed for the last 6 hours

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

Post the requested info from here;


https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...



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