Regular Visitor
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4 Messages
Re: Slow Internet Speeds capped at around 33 Mbps
I recently changed out my modem for a Netgear C7100V and it appears I am experiencing the same issue. I am hoping @ComcastJoeTru will come to my rescue and be able to remote in and help resolve my issue.
thanks,
Jay
EG
Expert
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103.5K Messages
3 years ago
No worries. Just trying to keep your personal info safe. FWIW, many of the reps that are responding here are newbies too.
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jdbrecke
Regular Visitor
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4 Messages
3 years ago
sorry i'm kind of a newb to these forums.
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XfinityGabriel
Official Employee
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1.4K Messages
3 years ago
Hi, Jay! Thanks for reaching back out to us over our Forums page for help with the internet speed concern. We appreciate you for providing these details. It really helps! We can certainly help with a solution as quickly as possible as we understand the importance of having your internet service working correctly. To get started, would you mind sending me a private message confirming your last name and your address?
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EG
Expert
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103.5K Messages
3 years ago
So what happened to the placeholder that I left explaining why @jdbrecke 's post containing personal info was removed ???
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