Random Disconnects

[Siversurfer]

This has been happening to our internet connection as well - for a few months. This was a minor nuisance at first, but now it occurs at times when we are busy via the internet with connections to our doctors etc.. - unpredictable. Called Comcast Support and they indicated that they will 'do something' to address this and to log back in in 45 minutes. Wouldn't tell me what they would do, but I still see this disconnection from the internet - I have to login again each time. We have had uninterrupted internet for years, but this is more than annoying. I really don't know what the next step would be - except to continue to seek support from Comcast.

[EG]

Start here;

https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

Post the requested info from here;

https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...

[Siversurfer]

I will attempt to get the info listed when I can find the time. Being a caregiver is more than full-time