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My laptop can't find Wi-Fi signal

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New Poster

My laptop can't find Wi-Fi signal

My laptop can't find my Wi-Fi signal. I have an IPv6. Is that the problem? If so, how do I fix it?
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Gold Problem Solver

Re: My laptop can't find Wi-Fi signal

Does the suggestion in https://forums.xfinity.com/t5/Your-Home-Network/Wifi-not-showing-up/m-p/3351901#M328043 help?

 

Could you describe what you mean by "I have an IPv6"? Are you thinking of the XB6 (see https://www.xfinity.com/support/articles/broadband-gateways-userguides)?