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Internet Speed at 15-25 mbps. Suppose to get 150 Mbps.

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Regular Visitor

Internet Speed at 15-25 mbps. Suppose to get 150 Mbps.

My internet download speed is 15-25mpbs. That is both for wired and wireless. I have a gigabyte wireless adpater. And both wiree & wireless give me the same speed from different speed test sites. 

 

I tried changing channels, Modes: 802.11.n, and nothing seems to work.  Is this normal? 

This is on a 5Ghz connection.  For wireless. 

 

I have performance PRO at 150 mbps. 

My netflix buffers a lot. when I watch movies. 

 

Anyone have this problem, how did you resovle with Comcast? 

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Expert

Re: Internet Speed at 15-25 mbps. Suppose to get 150 Mbps.

Is this with a WiFi connection ? If so, for a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?

 

And start here;


https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

Post the requested info from here;


https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...



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