As quoted by the customer service rep, "there seems to be no issue on our end."
I am paying for 100 mbps service, and typically only get around 30 over wifi. As of late, I am getting anywhere from 0.1 to 3 mbps during normal business hours, and then it ramps up to 25-30 mbps after about 5 pm. The customer service representative is telling me there are no issues with the service coming into my modem, but I find that hard to believe given the large disparity throughout the day. Anybody else experiencing a similar issue?
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With COVID-19, everyone is staying home and working from home. Add in kids being home from school, and you gets lots of streaming, too.
You mentioned using "WiFi". You likely are experiencing RF interference over WiFi locally.
I suggest to connect devices using cat 5 or better Ethernet cable (depending on length) to get the strongest signal reaching your location.
@nordicskier wrote:
I am paying for 100 mbps service, and typically only get around 30 over wifi. As of late, I am getting anywhere from 0.1 to 3 mbps during normal business hours, and then it ramps up to 25-30 mbps after about 5 pm. e?
For a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?