New Poster
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2 Messages
How to update firmware for netgear C6300 modem?
According to this page https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router the latest version of the firmware should be V3.01.12. My modem is currently running version V2.05.18.
Netgear does not allow the modem owner to directly update their firmware and instead says that it will be automatically pushed from the ISP side. However I have not received that automatic update.
Is there a way to trigger a modem update?
EG
Expert
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103.5K Messages
5 years ago
Have you first tried power-cycling / re-starting it ?
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thielges1
New Poster
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2 Messages
5 years ago
Yes I have rebooted and power cycled several times.
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EG
Expert
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103.5K Messages
5 years ago
You could try hard resetting it to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. This can sometimes help pull a firmware load if it is actually queued / present on the system. You will lose any customized settings, and they will need to be re-configured from scratch if you do so.
Perhaps the Comcast engineers are still testing it ? There is a time period involved from when the manufacturer releases it to Comcast and when Comcast actually pushes it out (if ever).
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EG
Expert
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103.5K Messages
4 years ago
OP has not returned. Dead thread from last year now being closed.
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ChangeMachine
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1 Message
4 years ago
Any luck with this?
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