Since you are a new poster, it would need to be approved by a Forum Admin anyway. That could take some time. In the interim, you could try hosting it at one of those free third-party pic hosting sites like Imgur or Photobucket and post the link to it here.
The stats look o/k. See if anything here applies;
I'm going to escalate your ongoing issue to the Comcast corporate employees that are available to these boards. They will be able to poll the CMTS to see whether or not everything is in the green zone, see your node / cable plant and modem health, and also see a history plot for the modem. You should get a reply here in your topic. Good luck !
Hello, DeathVice67!
I'm so glad you reached out to us for help with this. I really want for you to be able to enjoy consistent, stable, and fast internet so I would love the opportunity to look further into what may be causing these crawling speeds, and get it repaired quickly. Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
DeathVice67, I'm so glad we got to work together and get your services working properly again! We are always here to help so please feel free to reach out to us whenever you need a hand.
Can the solution possibly be shared here in the open public forum please so that other readers here may benefit ? Thank you ! 🙂
@EG wrote:
Can the solution possibly be shared here in the open public forum please so that other readers here may benefit ? Thank you ! 🙂
Of course! I spent some time refreshing the account and then re-provisioned the gateway. I gave DeathVice67 some time to keep an eye on the status of their services and they were now stable and up to proper speeds. Thanks for asking EG!
@ComcastTambrey O/k got it. Re-provisioning did the trick. Thank you for sharing !