I am experiencing semi-frequent outages. I have just started service with Xfinity (10/20) and have been having issues since.
I have the Motorola MB8600 Modem which is Xfinity approved for gigabit service. I have been poking around reddit and these forums and believe I have the same issue as several other people. For completeness, here are the downstream/upstream and event logs from my modem.
I have also had T3 Timeout errors, but I have since restarted the modem which cleared the logs. Please advise on what to do. I was with AT&T on 50 mbps down for over 3 years and never had a single issue. Only reason I switched was for gigabit, but it's not worth the instability and if this isn't resolved I will have to go back.
Here are a couple of threads that seem similar:
Thanks for your time.
Following up on this because I have not received any responses. I had an outage last night. Here is the event log from modem:
Can someone please take a look and offer guidance?