aljr888's profile

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1 Message

Monday, March 16th, 2020 3:00 PM

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For the longest time, I cannot send MMS when connected to you my home Xfinity

For the longest time (almost year now), I cannot send MMS when connected to  my home Xfinity  Now my picture texts (MMS cuz I don't have a choice) just sit there and spin. Sometimes they go through and sometimes they dont.  I am not the only one who is having the same issue, based on the Xfinity community forum.   What's the fix Xfinity?

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Gold Problem Solver

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2K Messages

5 years ago

MMS was designed to go over cellular networks. You might want to ask your cellular provider how to set up your phone to use WiFi for this. 

Visitor

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7 Messages

4 years ago

I am having the same issue. Not just with pictures but group chats. It only happens when I'm connected to the wifi at home. 

It doesn't happen when I'm connected at work or my son's house or my sister's house and it didn't happen before I switched to xfinity 2 weeks ago. 

Expert

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111.4K Messages

4 years ago

The latest poster created their own new topic here;

https://forums.xfinity.com/conversations/your-home-network/cant-send-or-receive-mms-from-home/60cb7bc582a9b026190aba20

Yead old dead thread now being closed.

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