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user_4b2929
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7 Messages

Thursday, June 17th, 2021 4:43 PM

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Can't send or receive MMS from home

I am unable to send or receive MMS messages while connected to my home network. It works fine at work, my son's home, my sister's home. Everywhere but my own home. It also worked just fine before I switched to Xfinity 2 weeks ago. 

There seem to be many posts regarding this but no solution. 

Xfinity it is extremely unethical to sell people a faulty product and lock them into a contract. Please correct this. 

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Updated 

4 years ago

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EG

Expert

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111.4K Messages

4 years ago

Are you using an Over The Top (OTT) app such as iMessage, Whatsapp, WeChat, Facebook Messenger, etc.

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Zen8

Frequent Visitor

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17 Messages

@EG

So all other emails will accept iMessage but comcast.net, who I have been with for a very long time.  The years ago you took away the text that was offered through the email area which I could live with because that way I could still get in touch with Iphone users, now what?  I am not going to ask these people to turn off there iMessage for me.

4 years ago

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EG

Expert

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111.4K Messages

4 years ago

@Zen8 

Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster never returned. 5 month old dead thread now being closed.

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