Regular Visitor
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4 Messages
Connection issues since "upgrading" to the XB6
Hello, as the title says ive had connection issues since i upgraded to the xb6 about 2 months ago. At first it was fine but a few weeks in i started having frequent internet drops during gaming and discord calls. After reading about similar issues I decided to look into my router logs and noticed a few critical errors which ill post below with the firewall logs.
| FW.IPv6 FORWARD drop , 1605 Attempts, 2020/10/03 14:37:56 | Firewall Blocked | |
| FW.IPv6 INPUT drop , 3323 Attempts, 2020/10/03 14:36:38 | Firewall Blocked | |
| FW.IPv6 INPUT drop , 11846 Attempts, 2020/10/02 15:38:41 | Firewall Blocked | |
| FW.IPv6 FORWARD drop , 3712 Attempts, 2020/10/02 15:17:16 | Firewall Blocked |
| ti_dhcp6c[9313]: 72001011-DHCPv6 - Missing Required Option 82 | 2020/10/03 09:13:36 | Critical |
| ti_dhcp6c[9313]: 72001011-DHCPv6 - Missing Required Option 24 | 2020/10/03 09:13:36 | Critical |
| ti_dhcp6c[9313]: 72001011-DHCPv6 - Missing Required Option 82 | 2020/10/03 09:13:29 | Critical |
| ti_dhcp6c[9313]: 72001011-DHCPv6 - Missing Required Option 82 | 2020/10/02 21:13:36 | Critical |
| ti_dhcp6c[9313]: 72001011-DHCPv6 - Missing Required Option 24 | 2020/10/02 21:13:36 | Critical |
| ti_dhcp6c[9313]: 72001011-DHCPv6 - Missing Required Option 82 | 2020/10/02 21:13:29 | Critical |
| ti_dhcp6c[9313]: 72001011-DHCPv6 - Missing Required Option 82 | 2020/10/02 09:13:35 | Critical |
| ti_dhcp6c[9313]: 72001011-DHCPv6 - Missing Required Option 24 | 2020/10/02 09:13:35 | Critical |
| ti_dhcp6c[9313]: 72001011-DHCPv6 - Missing Required Option 82 | 2020/10/02 09:13:28 | Critical |
| ti_dhcp6c[9313]: 72001011-DHCPv6 - Missing Required Option 82 | 2020/10/01 21:13:35 | Critical |
| ti_dhcp6c[9313]: 72001011-DHCPv6 - Missing Required Option 24 | 2020/10/01 21:13:35 | Critical |
| ti_dhcp6c[9313]: 72001011-DHCPv6 - Missing Required Option 82 | 2020/10/01 21:13:28 | Critical |
kodyk95
Regular Visitor
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4 Messages
4 years ago
also heres the upstream downstream
ndexLock StatusFrequencySymbol RatePower LevelModulationChannel Type
IndexLock StatusFrequencySNRPower LevelModulation
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EG
Expert
•
103.5K Messages
4 years ago
The upstream power is too high and it may be intermittently fluctuating even higher to out of spec levels. The downstream power is on the weak side as well. That can cause random disconnects, spontaneous re-booting of the modem, speed, packet loss, latency problems, and the un-bonding of channels.
In a self troubleshooting effort to try to obtain better connectivity / more wiggle room, check to see if there are there any excess/unneeded coax cable splitters in the line leading to the modem that can be eliminated/re-configured. Any splitters that remain should be high quality and cable rated for 5-1002 MHz, bi-directional, and no gold colored garbage types like GE, RadioShack, RCA, Philips, Leviton, Magnavox, and Rocketfish from big box stores like Home Depot, Lowes, Target, Wal-Mart etc. Splitters should be swapped with known to be good / new ones to test
If there aren't any unneeded splitters that can be eliminated and if your coax wiring setup can't be reconfigured so that there is a single two way splitter connected directly off of the drop from the street/pole with one port feeding the modem and the other port feeding the rest of the house/equipment with additional splits as needed, and you've checked all the wiring and fittings for integrity and tightness and refresh them by taking them apart then check for and clean off any corrosion / oxidation on the center wire and put them back together again, then perhaps it's best to book a tech visit to investigate and correct.
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